“From one dedicated team to another, we just wanted to drop you a line to say thank you to everyone at WPA and especially Gareth Walters who provides us with such great customer service. Never has it been more important to support employee health and well-being as it is at the moment and your comprehensive range of healthcare solutions has allowed us to do just that…seamlessly.
…. Taking out a private health policy with WPA for our team has been a godsend. It is extremely popular among our workforce, so much so that in a recent team survey WPA scored in the top three most valued benefits by staff here at Bells. On top of all that, the advice and guidance from your friendly and approachable team is always outstanding.
…. We have also witnessed first-hand the struggles that other businesses (particularly start-ups) faced in the last year and will continue to face for some time yet. We were so touched therefore, that you refunded 40% of our monthly premiums in both April and June 2020 simply as a gesture of goodwill to help our business (and others) during Covid. We understand that this remains one of the most generous responses of any medical insurer in the UK to date – simply amazing, thank you WPA.
It is empathetic companies like yours striving to support and go the extra mile for customers such as us that have shone through in recent months and have made us appreciate the great working relationships we have with so many colleagues in our industry, and we just wanted to say thank you.”