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Mapping for success with Insight6 Kent

Mapping for success with Insight6 Kent

The “ideal” customer journey versus the genuine experience can differ. Seeing your business through the customers’ eyes is essential. Why? So, you can improve customer satisfaction, build loyalty, and boost your bottom line! Many businesses believe...
Should you trust your smart speaker?

Should you trust your smart speaker?

In those far-off times before the internet, how would you go about finding help with a household issue?  In all probability, you would have reached for the Yellow Pages directory which listed local tradespeople, giving prominence to those who invested their marketing...
Nizels Summer Offers

Nizels Summer Offers

As a local business we would like to make you aware of some of our great Summer Offers. If you would like to talk further about any of the below, then please contact l.johnston@theclubcompany.com  01732 833833 or a member of the membership team on...
Salary or dividend for company owners and directors?

Salary or dividend for company owners and directors?

For some time, it has generally been the case that dividends have offered company owners and directors a cost effective and flexible remuneration option compared to a bonus or salary. However, the gap between the two has narrowed in the past few years, and with the...
Sometimes you just had to be there!

Sometimes you just had to be there!

What has the humble biscuit tin got to do with IT support? You will just have to read on to find out! (Clue – it is not to make sure you have a stock of treats for when your friendly IT technician visits, although these are certainly welcome.) In a post-pandemic...